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EN ISO 10012:2026

Quality management - Requirements for measurement management systems (ISO 10012:2026)

Edition date: 2026-02-18
In Force
Available languages: English, French
Summary: This document specifies the requirements for a measurement management system when an organization: needs to demonstrate its ability to consistently ensure confidence in validity and reliability of measurement results and thereby to provide a consistent level of measurement quality for an organization’s products and services; aims to rely on reliable and valid measurement results useful to enhance customer satisfaction and effectively apply its measurement management system processes; implements processes for a measurement management system that enhance conformity with customer, statutory and regulatory requirements. All the requirements of this document are generic. This document is applicable to any organization, regardless of its type or size, or the products and services it provides. This includes organizations manufacturing products and providing engineering services (except for calibration and test services included within the scope of ISO/IEC 17025). This document is not intended to substitute requirements for, or to add requirements to, the general requirements for the competence of testing and calibration laboratories specified in ISO/IEC 17025. NOTE            For organizations that operate internal testing and calibration laboratories, the competence of those functions can be evaluated in accordance with ISO/IEC 17025.

Le présent document spécifie les exigences relatives aux systèmes de management de la mesure lorsqu’un organisme: est tenu de démontrer sa capacité à garantir en permanence la confiance dans la validité et la fiabilité de ses résultats de mesure et donc à fournir un niveau constant de qualité de mesure pour ses produits et services; cherche à s’appuyer sur des résultats de mesure fiables et valides, utiles pour améliorer la satisfaction des clients et mettre en œuvre efficacement les processus de son système de management de la mesure; met en œuvre des processus dans le cadre d’un système de management de la mesure qui permettent de mieux se conformer aux exigences des clients ainsi qu’aux exigences légales et réglementaires. Toutes les exigences du présent document sont génériques. Le présent document s’applique à tout organisme, quel que soit son type ou sa taille, ou aux produits et services qu’il fournit. Cela inclut les organismes qui fabriquent des produits et assurent des services d’ingénierie (à l’exception des services d’étalonnage et d’essai inclus dans le domaine d’application de l’ISO/IEC 17025). Le présent document n’a pas pour intention de se substituer aux exigences générales concernant la compétence des laboratoires d’étalonnages et d’essais spécifiées dans l’ISO/IEC 17025 ni d’ajouter des exigences à ces dernières. NOTE            Pour les organismes qui exploitent des laboratoires d’essai et d’étalonnage internes, la compétence de ces fonctions peut être évaluée conformément à l’ISO/IEC 17025.
ICS: 17.020-Metrology and measurement in general, 03.100.70-Management systems
CTN: CEN/BT - 17403

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