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ISO 37003:2025

Fraud control management systems — Guidance for organizations managing the risk of fraud

Edition date: 2025-05-29
In Force
Available languages: French, English
Summary:

This document provides guidance for organizations for the development, implementation and maintenance of an effective fraud control management system (FCMS). This includes fraud prevention, early detection of fraud and effective response to fraud events that have occurred or can occur in the future.

The document provides guidance for managing the risk of fraud, including:

  1. internal fraud against the organization;
  2. external fraud against the organization;
  3. internal fraud in collaboration with business associates or other third parties;
  4. external fraud in collaboration with the organization’s personnel;
  5. fraud by the organization or by persons purporting to act on behalf of and in the interests of the organization.

This document is applicable to all organizations, regardless of type, size, nature of activity and whether in the public or private, profit or not-for-profit sectors. It is not intended to assist consumers in preventing, detecting or responding to what is generally termed "consumer fraud".



Le présent document fournit des recommandations pour les organismes pour le développement, la mise en œuvre et le maintien d’un système de management anti-fraude (FCMS, de l’anglais Fraud Control Management System) efficace. Celui-ci inclut la prévention de la fraude, la détection précoce des actes frauduleux et une remédiation efficace aux cas de fraude survenus ou susceptibles de survenir.

Il fournit également des recommandations pour la gestion du risque de fraude, comprenant:

  1. la fraude interne commise à l’encontre de l’organisme;
  2. la fraude externe commise à l’encontre de l’organisme;
  3. la fraude interne commise en collaboration avec des partenaires commerciaux ou d’autres tiers;
  4. la fraude externe commise en collaboration avec le personnel de l’organisme;
  5. la fraude commise par l’organisme lui-même ou par des personnes prétendant agir en son nom et dans son intérêt.

Le présent document s’applique à tous les organismes, quels que soient leur type, leur taille, la nature de leurs activités, que ces organismes relèvent du secteur public ou privé, à but lucratif ou non lucratif. Il n’est pas destiné à aider les consommateurs à prévenir, à détecter ou à lutter contre ce qui est généralement appelé la «fraude à la consommation».
ICS: 03.100.02-Governance and ethics, 03.100.70-Management systems, 03.100.01-Company organization and management in general
CTN: ISO/TC 309 - 6266703

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